Request account deletion.

From the app.

1. Sign in to the JobPacket field app.
2. Open Account.
3. Choose Request account deletion and confirm your request.

You do not need to send a separate email after submitting the request in the app.

If you cannot sign in.

Email Benjamin at benjamin@vagermedia.com. Include your JobPacket account email and company name so we can locate your account. Do not send your password. We may need to verify that the account belongs to you.

What happens next.

Our target is to complete account deletion within 30 calendar days of your original request. We confirm the outcome and tell you about a delay and its reason. Repeating a request does not restart this target.

Account deletion removes your login and unnecessary personal profile information. Ordinary records and files in a workspace used only by you are erased automatically. Shared records, exported copies and records requiring individual review are handled separately, including personal information in notes, photos and videos. We explain any retained information, its reason and any remaining review. Company ownership is not permission to retain your personal information indefinitely.

If you are the last active owner of a company with a paid subscription, that subscription is canceled and its shared work becomes read-only. If another active owner remains, the company subscription continues. Account deletion does not require you to appoint a replacement administrator or contact support. Copies already exported to another system or saved on an offline device require separate handling.

Read the privacy policy for more about retention and service providers.